Last Updated: January 1, 2026
Convex Solar Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our solar energy services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification: Name, email address, phone number, postal address
- Property Information: Property address, roof details, electricity consumption data for solar system design
- Financial Information: Payment details related to solar project purchases (processed securely)
- Technical Data: IP address, browser type, device information, cookies and usage data when you visit our website
- Communication Records: Records of correspondence when you contact us via phone, email, WhatsApp or contact forms
2. How We Use Your Information
We use collected information for the following purposes:
- Providing solar consultation, site visits, quotations and installation services
- Processing government subsidy documentation on your behalf
- Communicating about your solar project status, maintenance and support
- Improving our website and services
- Sending promotional communications (with your consent)
- Complying with legal obligations and resolving disputes
3. Information Sharing
We do not sell your personal information. We may share information with:
- Authorized solar product manufacturers and suppliers for warranty and service purposes
- Government agencies for subsidy applications and net metering documentation
- Electricity distribution companies (MSEDCL) for net metering approvals
- Service providers who assist in our operations (payment processors, IT services)
- Law enforcement when required by applicable law
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including warranty periods, legal requirements and ongoing service relationships.
6. Your Rights
You have the right to access, correct, update or request deletion of your personal information. You may also opt out of marketing communications at any time by contacting us.
7. Cookies
Our website uses cookies to enhance user experience. Please refer to our Cookie Policy for detailed information.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
For privacy-related inquiries, contact us at:
Convex Solar Solutions
Shop No.3, Padmanabh Heights, Cottage Corner, Savedi, Ahilyanagar, Maharashtra
Phone: 9850 400 900
Email: md.convexsolar@gmail.com