Last Updated: January 1, 2026
This Shipping Policy describes how Convex Solar Solutions handles the delivery of solar products and the timeline for solar installation projects.
1. Product Delivery Policy
Physical solar products (solar panels, inverters, batteries, mounting structures and accessories) are delivered to the project site only after project confirmation and receipt of the agreed advance payment. We do not ship products without a confirmed project agreement.
2. Delivery Depends on Product Availability
Delivery timelines depend upon product availability at the time of order confirmation. Factors affecting availability include:
- Stock availability with authorized brand distributors
- Specific model or capacity requirements of the project
- Seasonal demand fluctuations in the solar industry
- Import timelines for certain premium components
- Supply chain conditions
We will communicate expected delivery timelines at the time of project confirmation and provide updates if any delays occur.
3. Delivery Locations
We deliver and install solar products across Maharashtra, with primary service areas including Ahilyanagar, Pune, Nashik, Aurangabad and surrounding regions. Delivery to remote locations may incur additional charges and extended timelines.
4. Installation Timeline
Installation is scheduled after product delivery to the site. Typical installation timelines:
- Residential (1-10 kW): 2-5 working days after material delivery
- Commercial (10-100 kW): 5-15 working days after material delivery
- Industrial (100 kW+): 15-30 working days after material delivery, depending on project scope
Installation timelines may be affected by weather conditions, site readiness, structural modifications required and availability of certified installation teams.
5. Site Preparation
Customers are responsible for ensuring the installation site is accessible and ready before the scheduled delivery and installation date. This includes roof access, clearance of installation area and necessary permissions from housing societies or building authorities.
6. Delivery Inspection
Customers are encouraged to inspect delivered materials upon receipt. Any visible damage or discrepancies must be reported within 24 hours of delivery for prompt resolution.
7. Post-Installation
After installation completion, the system undergoes testing and commissioning. Net metering documentation and grid connection are coordinated with MSEDCL, which may add 2-4 weeks to the overall project timeline.
8. Contact
For delivery and installation inquiries:
Convex Solar Solutions
Phone: 9850 400 900
Email: md.convexsolar@gmail.com